Customer Banking Specialist - Mt Isa

Commonwealth Bank

Mt Isa, Queensland, Australia
Customer service passion
Respond to customer needs
Process a range of transactions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks to understand customers’ needs.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer Service passion
  • Respond to customer needs
  • Process a range of transactions
  • Cash handling and ATM procedures
  • Follow bank processes and procedures
  • Uphold strong risk culture

Nice-to-have

  • Improving financial wellbeing
  • Collaborative team culture
  • Holistic customer solutions
  • Meaningful customer conversations

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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