Customer Service Officer #73805

ANRADUS PTE. LTD.

Ubi, Singapore
Base: up to $3,300; bonus: variable bonus; benefit...
1-2 years customer service experience
Call centre operations experience
Interpersonal and communication skills
The role involves providing excellent customer support via calls and walk-ins while promoting products and spare parts

Job Summary

  • The role involves providing excellent customer support via calls and walk-ins while promoting products and spare parts.
  • Responsibilities include scheduling daily services for technicians, collecting fees, and tracking unpaid bills.
  • Candidates must update service records, prepare Quality Claims Reports, and follow up on quality issues with the QA team.

Matching Summary

Match Score: 85

The role involves providing excellent customer support via calls and walk-ins while promoting products and spare parts.

Salary

Base: Up to $3,300; Bonus: Variable Bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Call centre operations experience
  • Interpersonal and communication skills

Nice-to-have

  • Ability to maintain showroom atmosphere
  • Experience with service fee collection
  • Quality Claims Report preparation skills

Key Requirements

  • Minimum NITEC qualification or equivalent
  • 1-2 years of relevant work experience
  • Strong interpersonal and communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter