Hotel Duty Manager

KILLINEY 88 PTE. LTD.

Singapore, Singapore
Minimum 3 years hotel operations experience
Proficiency in opera cloud pms system
Experience with simphony pos and saba systems
The role involves leading hotel operations during assigned shifts to ensure exceptional guest experiences and smooth daily workflows

Job Summary

  • The role involves leading hotel operations during assigned shifts to ensure exceptional guest experiences and smooth daily workflows.
  • Candidates must act as the main guest contact, handling feedback, requests, and complaints with empathy while overseeing VIP arrivals.
  • The position requires strong leadership skills to supervise operational teams across Front Office, Housekeeping, Security, and F&B departments.

Matching Summary

The role involves leading hotel operations during assigned shifts to ensure exceptional guest experiences and smooth daily workflows.

Skills & Requirements

Must-have

  • Minimum 3 years hotel operations experience
  • Proficiency in Opera Cloud PMS system
  • Experience with Simphony POS and SABA systems
  • Ability to handle guest complaints professionally
  • Leadership of Front Office and Housekeeping teams

Nice-to-have

  • Playful and caring personality traits
  • Strong decision-making under pressure
  • Comfortable working rotating shifts
  • Excellent communication skills
  • Experience with VIP arrivals management

Key Requirements

  • Minimum 3 years experience in hotel operations or front office supervisory roles
  • Diploma or Degree in Hospitality, Tourism, or related field preferred
  • Confident using hospitality systems like Opera Cloud and Simphony

Work Rights

Not specified

Tailored Resume

Cover Letter