Customer Engagement Manager

Ryder

United States
**
Sales quotas and profit targets
Customer relationship management
Expand ryder's wallet share
** Ryder is seeking a Customer Engagement Manager responsible for managing assigned accounts and expanding customer interest in Ryder’s services. The ideal candidate will have strong sales and account management skills, with a focus on customer satisfaction and relationship building. **

Job Summary

  • The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services.
  • Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements.
  • Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Matching Summary

Match Score: 75

** Ryder is seeking a Customer Engagement Manager responsible for managing assigned accounts and expanding customer interest in Ryder’s services. The ideal candidate will have strong sales and account management skills, with a focus on customer satisfaction and relationship building. **

Skills & Requirements

Must-have

  • Sales quotas and profit targets
  • Customer relationship management
  • Expand Ryder's wallet share
  • Customer satisfaction perception
  • Competitive alternatives knowledge

Nice-to-have

  • Collaborative work with DTS/SCS
  • Customer education on services
  • Continuous dialogue with staff

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2 years of customer service experience
  • 2 years of customer sales experience
  • Sales skills
  • Account Management skills
  • Negotiation skills
  • Contractual leasing knowledge
  • Pricing knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter