Service Engineering Manager

Valmet

Lansdale, PA, United States
Dcs service engineers leadership
Workload planning and resource allocation
Customer service performance management
Lead, coach, and develop a team of DCS service engineers, fostering a culture of safety, technical excellence, accountability, and customer focus

Job Summary

  • Lead, coach, and develop a team of DCS service engineers, fostering a culture of safety, technical excellence, accountability, and customer focus.
  • Manage service budgets, cost controls, forecasting, and resource utilization to ensure profitable and efficient delivery of services while maintaining high customer satisfaction.
  • We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting.

Matching Summary

Lead, coach, and develop a team of DCS service engineers, fostering a culture of safety, technical excellence, accountability, and customer focus.

Skills & Requirements

Must-have

  • DCS service engineers leadership
  • workload planning and resource allocation
  • customer service performance management
  • preventive and corrective maintenance oversight
  • service strategy development
  • service agreement support

Nice-to-have

  • continuous skills development
  • fast-paced and dynamic setting
  • innovation and creativity
  • teamwork and collaboration

Key Requirements

  • Bachelor’s degree in Engineering
  • 7+ years DCS/PLC/SCADA experience
  • 3+ years team leadership experience
  • Valid driver’s license
  • Ability to travel up to 20%
  • Responsiveness to after-hours inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter