Patient Service Officer (24-Hour Urgent Care Centre)

THOMSON MEDICAL PTE. LTD.

Singapore, Singapore
Rotating shifts, including weekends and public holidays
Manage patient appointments and registrations
Handle billing and third-party claims accurately
Work rotating shifts including weekends and holidays
Thomson Medical Pte. Ltd. is seeking a dedicated Patient Service Officer for its 24-Hour Urgent Care Centre in Singapore. The role involves managing patient interactions, appointments, and administrative duties while prioritizing efficient and compassionate service

Job Summary

  • The role serves as the first point of contact to shape each patient's experience from arrival to discharge.
  • Candidates will coordinate laboratory services, manage billing, and escalate urgent medical cases to clinical staff.
  • The position requires working in a fast-paced environment supporting 24/7 operations through rotating shifts.

Matching Summary

Match Score: 85

Thomson Medical Pte. Ltd. is seeking a dedicated Patient Service Officer for its 24-Hour Urgent Care Centre in Singapore. The role involves managing patient interactions, appointments, and administrative duties while prioritizing efficient and compassionate service.

Skills & Requirements

Must-have

  • Manage patient appointments and registrations
  • Handle billing and third-party claims accurately
  • Work rotating shifts including weekends and holidays

Nice-to-have

  • Strong interpersonal and communication skills
  • Customer-focused with empathetic approach
  • Experience in healthcare or hospitality preferred

Key Requirements

  • Minimum GCE 'O' Levels
  • 1–2 years of working experience
  • Compliance with PDPA and internal policies

Work Rights

Not specified

Tailored Resume

Cover Letter