Head Of Store Operations - Wa, Sa, Vic & Tas Markets

Officeworks

Chadstone, Victoria, AU
On-site
Market level p&l performance
Translate enterprise strategy
Lead, coach and develop area managers
Officeworks is seeking a Head of Store Operations for its WA, SA, VIC, and TAS markets, focusing on enhancing retail performance and culture. The role involves leading a team of Area Managers, overseeing P&L performance, and driving operational excellence while promoting a customer-centric approach

Job Summary

  • As our Head of Store Operations for our WA, SA, VIC & TAS markets, you are a pivotal senior leader shaping the performance, culture and execution of our retail business across your store markets (region).
  • You will own and drive market level P&L performance, balancing sales growth, margin, EBIT and cost discipline, and lead, coach and develop a team of Area Managers, building strong capability, accountability and leadership depth.
  • We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family, including flexibility, generous discounts, and access to our benefits program.

Matching Summary

Match Score: 85

Officeworks is seeking a Head of Store Operations for its WA, SA, VIC, and TAS markets, focusing on enhancing retail performance and culture. The role involves leading a team of Area Managers, overseeing P&L performance, and driving operational excellence while promoting a customer-centric approach.

Skills & Requirements

Must-have

  • market level P&L performance
  • translate enterprise strategy
  • lead, coach and develop Area Managers
  • consistent execution of retail standards
  • Champion a Safety FIRST culture
  • connect Executive team and store operations
  • drive customer advocacy and loyalty

Nice-to-have

  • values led teams
  • fostering inclusion
  • sustainable talent pipelines
  • culture of togetherness

Key Requirements

  • Extensive senior retail leadership experience (10+ years)
  • leading large, multisite operations
  • owning and delivering results across large, complex P&Ls
  • Advanced commercial and financial acumen
  • Highly analytical
  • Exceptional stakeholder engagement and negotiation skills
  • Deep understanding of retail safety legislation
  • Strong working knowledge of enterprise tools

Work Rights

Not specified

Tailored Resume

Cover Letter