Senior Fibre Engineer (west London)

Dyer & Butler Ltd

west London, United Kingdom
On-site
Fibre network expertise
Technical support for service delivery
Fault investigation and resolution
Dyer & Butler Ltd is seeking a Senior Fibre Engineer in West London to provide technical support for fibre networks, ensuring high standards of service delivery and problem resolution. The ideal candidate will have extensive experience in fibre telecoms, strong communication skills, and the ability to lead investigations into complex issues

Job Summary

  • You will be the go-to expert for technical support across our service delivery teams, solving complex problems and guiding others.
  • You will lead fault investigations, help resolve issues needing specialist knowledge, and carry out deep-dive investigations when major faults happen.
  • The role offers a company van/vehicle, fuel card, health care cash plan, discretionary bonus scheme, and 25 days annual leave plus bank holidays.

Matching Summary

Match Score: 85

Dyer & Butler Ltd is seeking a Senior Fibre Engineer in West London to provide technical support for fibre networks, ensuring high standards of service delivery and problem resolution. The ideal candidate will have extensive experience in fibre telecoms, strong communication skills, and the ability to lead investigations into complex issues.

Skills & Requirements

Must-have

  • Fibre network expertise
  • Technical support for service delivery
  • Fault investigation and resolution
  • Performance checks and validation
  • Customer complaint resolution
  • Specialist tools and equipment usage

Nice-to-have

  • Clear communication and relationship building
  • Guiding and supporting others
  • Focus on improvement
  • Calm under pressure
  • Time management skills
  • Organised and reliable

Key Requirements

  • Experience in fibre telecoms
  • Understanding of performance measurement
  • Comfort using specialist tools

Work Rights

Not specified

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