Ms Dynamics Crm Support Specialist, Associate

BlackRock

4d onsite
Microsoft dynamics 365 support
Power platform experience
Advanced user support
The Dynamics Solution Center is responsible for the end-to-end management of the Microsoft Dynamics CRM platform across the enterprise, empowering client-facing teams with capabilities that accelerate commercial outcomes

Job Summary

  • The Dynamics Solution Center is responsible for the end-to-end management of the Microsoft Dynamics CRM platform across the enterprise, empowering client-facing teams with capabilities that accelerate commercial outcomes.
  • This role provides advanced functional and technical support for Microsoft Dynamics CRM applications, focusing on stabilizing, supporting, and continuously improving the platform through expert issue resolution and root cause analysis.
  • BlackRock offers a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) as part of its benefits package.

Matching Summary

The Dynamics Solution Center is responsible for the end-to-end management of the Microsoft Dynamics CRM platform across the enterprise, empowering client-facing teams with capabilities that accelerate commercial outcomes.

Skills & Requirements

Must-have

  • Microsoft Dynamics 365 Support
  • Power Platform experience
  • Advanced User Support
  • Root Cause Analysis
  • Platform Configuration

Nice-to-have

  • Strong problem-solving mindset
  • Resilience in fast-paced environment
  • Collaborative team player
  • Continuous improvement focus

Key Requirements

  • 5 - 9 years of experience
  • Production environment experience
  • Dynamics 365 Sales and Customer Service knowledge
  • Power Automate, Power Apps experience
  • Working knowledge of integrations

Work Rights

Not specified

Tailored Resume

Cover Letter