The Customer Service Assistant is responsible for coordinating freight and truck movement while ensuring on-time pickup and delivery of shipments
Job Summary
The Customer Service Assistant is responsible for coordinating freight and truck movement while ensuring on-time pickup and delivery of shipments.
Candidates must possess strong organizational skills to manage multiple accounts, competing priorities, and meet strict timelines in a fast-paced environment.
Bison offers a supportive team environment with coaching, training, and opportunities for career progression alongside wellness programs and extracurricular sports teams.
Matching Summary
The Customer Service Assistant is responsible for coordinating freight and truck movement while ensuring on-time pickup and delivery of shipments.
Skills & Requirements
Must-have
Strong communication skills
High attention to detail
Ability to multitask
Fast-paced environment adaptability
Customer service excellence
Nice-to-have
Prior transportation experience
Analytical thinking skills
Relationship building skills
Time management proficiency
Willingness to learn new systems
Key Requirements
Sound analytical and critical thinking skills
Proven ability to provide exceptional customer service
High attention to detail and accuracy with data collection