Call Center Representative

Waste Connections

New Bedford, MA, USA
$22.00 ph; not specified; not specified
On-site
Answering customer calls
Processing customer orders
Accepting payments
Waste Connections is seeking a high-energy Call Center Representative for their New Bedford, MA location. The role involves customer service tasks such as processing orders and handling inquiries, requiring relevant experience and communication skills

Job Summary

  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
  • Accepting payments from customers, researching customer billing inquiries and updating customer account information.
  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

Matching Summary

Match Score: 85

Waste Connections is seeking a high-energy Call Center Representative for their New Bedford, MA location. The role involves customer service tasks such as processing orders and handling inquiries, requiring relevant experience and communication skills.

Salary

$22.00 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Answering customer calls
  • Processing customer orders
  • Accepting payments
  • Resolving customer complaints

Nice-to-have

  • High energy individual
  • Caring about safety
  • Environmentally sound solutions

Key Requirements

  • 2 years of high volume Customer Service experience
  • Experience with Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter