Call Center Representative Ii

University of Rochester

Rochester, NY, United States
$19.08 - $25.77; bonus/equity: not specified; bene...
High volume inbound inquiries
Electronic medical record management
Patient registration and scheduling
The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing communication support services to patients and resolving access issues. Employees are encouraged to contribute to efficiency and quality of service in a dynamic environment

Job Summary

  • The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing communication support services to patients and resolving access issues. Employees are encouraged to contribute to efficiency and quality of service in a dynamic environment.

Matching Summary

The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing communication support services to patients and resolving access issues. Employees are encouraged to contribute to efficiency and quality of service in a dynamic environment.

Salary

$19.08 - $25.77; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume inbound inquiries
  • Electronic Medical Record management
  • Patient registration and scheduling

Nice-to-have

  • Strong communication skills
  • Ability to work in a team
  • Problem-solving mindset

Key Requirements

  • High School Diploma
  • 1 year of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter