Base: $87,700 - $110,100 depending on location; bo...
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Risk event and issue containment
Process improvement and modification
Root cause investigation and problem solving
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Capital One is seeking a Sr. Associate, Card Risk Events/Issues Manager to join their hybrid team in McLean or Richmond, VA. The role involves diagnosing issues and improving processes to enhance business efficiency and customer experience, requiring strong analytical and communication skills.
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Job Summary
The role focuses on diagnosing issues, creating processes, and executing improvements to prevent future risks while making customers whole.
Candidates must effectively communicate and influence partners across multiple organizational levels to drive flawless execution of process improvement projects.
This position offers performance-based incentive compensation including cash bonuses and long-term incentives alongside comprehensive health and financial benefits.
Matching Summary
Match Score: 75
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Capital One is seeking a Sr. Associate, Card Risk Events/Issues Manager to join their hybrid team in McLean or Richmond, VA. The role involves diagnosing issues and improving processes to enhance business efficiency and customer experience, requiring strong analytical and communication skills.
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Salary
Base: $87,700 - $110,100 depending on location; Bonus/Equity: Eligible for discretionary or non-discretionary cash bonus and LTI; Benefits: Comprehensive health, financial, and well-being support
Skills & Requirements
Must-have
Risk Event and Issue containment
Process improvement and modification
Root cause investigation and problem solving
Cross-functional stakeholder influence
Agile environment adaptability
Nice-to-have
Strong partnership and motivation skills
Data presentation and reporting abilities
Subject matter expertise in risk methodologies
Training and development of team members
Key Requirements
High School Diploma or GED
At least 2 years experience in Risk, Project, or Process Management
Not sponsored for new employment authorization
Work Rights
Must be authorized to work in the US without sponsorship