Sr. Associate, Card Risk Events/issues Manager (hybrid)

Capital One

McLean, VA, United States
Base: $87,700 - $110,100 depending on location; bo...
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Risk event and issue containment
Process improvement and modification
Root cause investigation and problem solving
** Capital One is seeking a Sr. Associate, Card Risk Events/Issues Manager to join their hybrid team in McLean or Richmond, VA. The role involves diagnosing issues and improving processes to enhance business efficiency and customer experience, requiring strong analytical and communication skills. **

Job Summary

  • The role focuses on diagnosing issues, creating processes, and executing improvements to prevent future risks while making customers whole.
  • Candidates must effectively communicate and influence partners across multiple organizational levels to drive flawless execution of process improvement projects.
  • This position offers performance-based incentive compensation including cash bonuses and long-term incentives alongside comprehensive health and financial benefits.

Matching Summary

Match Score: 75

** Capital One is seeking a Sr. Associate, Card Risk Events/Issues Manager to join their hybrid team in McLean or Richmond, VA. The role involves diagnosing issues and improving processes to enhance business efficiency and customer experience, requiring strong analytical and communication skills. **

Salary

Base: $87,700 - $110,100 depending on location; Bonus/Equity: Eligible for discretionary or non-discretionary cash bonus and LTI; Benefits: Comprehensive health, financial, and well-being support

Skills & Requirements

Must-have

  • Risk Event and Issue containment
  • Process improvement and modification
  • Root cause investigation and problem solving
  • Cross-functional stakeholder influence
  • Agile environment adaptability

Nice-to-have

  • Strong partnership and motivation skills
  • Data presentation and reporting abilities
  • Subject matter expertise in risk methodologies
  • Training and development of team members

Key Requirements

  • High School Diploma or GED
  • At least 2 years experience in Risk, Project, or Process Management
  • Not sponsored for new employment authorization

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter