Business Capability Expert - Commercial Process E2e
Philips
Bangalore, India
Onsite
Commercial backbone process expertise
Salesforce or apttus experience
Sap or zuora application knowledge
Philips is transforming from selling products transactionally to providing value-based healthcare solutions through strategic process and capability improvements
Job Summary
Philips is transforming from selling products transactionally to providing value-based healthcare solutions through strategic process and capability improvements.
The role involves collaborating with business, markets, and technology teams to drive sustainable improvements in commercial processes including quoting, contract management, billing, and order booking.
The position requires enabling AI/ML integration, monitoring KPIs, conducting training, and acting as a change agent to support adoption and continuous improvement.
Matching Summary
Philips is transforming from selling products transactionally to providing value-based healthcare solutions through strategic process and capability improvements.
Skills & Requirements
Must-have
Commercial backbone process expertise
Salesforce or Apttus experience
SAP or Zuora application knowledge
Process design and optimization
AI and automation enablement
Stakeholder collaboration and engagement
Nice-to-have
Leadership and influencing skills
Training and workshop facilitation
Change management and adoption support
Quality and regulatory compliance understanding
Community of practice building
Key Requirements
6-10 years industry experience
University degree desirable
Expertise in backend commercial processes
Hands-on experience with Salesforce or Apttus, SAP, Zuora