Royal Service & Reservations Agent

Sofitel Sydney Wentworth

Long Beach, CA, United States
Base: usd $28.00 ph; bonus/equity: not specified; ...
On-site
Guest relations and reservation sales
Opera cloud system proficiency
Professional and friendly guest communication
Fairmont Breakers is a historic luxury hotel offering boutique rooms, rooftop amenities, and diverse dining experiences

Job Summary

  • Fairmont Breakers is a historic luxury hotel offering boutique rooms, rooftop amenities, and diverse dining experiences.
  • The role involves managing reservations, guest communications, and collaborating with multiple departments to ensure exceptional service.
  • Employees benefit from discounted hotel and food rates, learning programs for growth, and a commitment to diversity and inclusion.

Matching Summary

Fairmont Breakers is a historic luxury hotel offering boutique rooms, rooftop amenities, and diverse dining experiences.

Salary

Base: USD $28.00 per hour; Bonus/Equity: Not specified; Benefits: Discounted hotel rooms and food & beverage rates, learning programs, career growth opportunities

Skills & Requirements

Must-have

  • Guest relations and reservation sales
  • Opera Cloud System proficiency
  • Professional and friendly guest communication
  • Handling guest concerns and emergencies
  • Collaboration with hotel departments
  • Use of POS Silverware system

Nice-to-have

  • Knowledge of food and beverage menus
  • Ability to work under pressure
  • Flexibility with shifts including weekends
  • Teamwork and independent work skills
  • Positive and outgoing attitude

Key Requirements

  • High school diploma or equivalent
  • Previous guest relations experience
  • Previous room reservation sales experience
  • Computer literacy with Microsoft Windows
  • Experience with Opera Cloud or related system
  • Ability to work flexible shifts

Work Rights

Not specified

Tailored Resume

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