Operations Supervisor

Zūm

San Francisco, CA, United States
On-site
Oversee daily transportation operations
Monitor operational kpis
Supervise and coach staff
Zūm is a rapidly expanding Series E startup transforming the school transportation industry with technology-driven solutions and a nationwide initiative to electrify fleets

Job Summary

  • Zūm is a rapidly expanding Series E startup transforming the school transportation industry with technology-driven solutions and a nationwide initiative to electrify fleets.
  • The Operations Supervisor will oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas, critical for maintaining service quality and customer satisfaction.
  • Responsibilities include managing day-to-day operations, leading and developing staff, championing safety and compliance, and maintaining strong customer relationships.

Matching Summary

Zūm is a rapidly expanding Series E startup transforming the school transportation industry with technology-driven solutions and a nationwide initiative to electrify fleets.

Skills & Requirements

Must-have

  • Oversee daily transportation operations
  • Monitor operational KPIs
  • Supervise and coach staff
  • Champion behavioral safety culture
  • Manage client relationships

Nice-to-have

  • Hands-on leader
  • Problem-solver
  • Build trust with team
  • Empower team members
  • Continuous improvement mindset

Key Requirements

  • 2+ years client relationship management
  • 2+ years supervisory experience (25+ employees)
  • 2+ years complex operations management
  • Bachelor's degree or 4+ years equivalent experience
  • Experience in a unionized environment (preferred)
  • K-12 transportation experience (preferred)

Work Rights

Not specified

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