Senior Product Manager

Toast

Remote
Zone a: $159,000—$254,000 usd; zone b: $138,000—$2...
Remote
Customer onboarding and activation
Complex customer-facing products
Product strategy with operational realities
Shape how thousands of restaurants successfully go live with Toast every year by identifying friction points and building intelligent, scalable solutions

Job Summary

  • Shape how thousands of restaurants successfully go live with Toast every year by identifying friction points and building intelligent, scalable solutions.
  • Lead the development of intelligent onboarding capabilities that guide customers through setup, automate configuration, and proactively resolve issues.
  • Define the long-term vision and roadmap for Toast’s onboarding and activation platform, building systems and experiences that help restaurants reach value faster.

Matching Summary

Shape how thousands of restaurants successfully go live with Toast every year by identifying friction points and building intelligent, scalable solutions.

Salary

Zone A: $159,000—$254,000 USD; Zone B: $138,000—$221,000 USD; Zone C: $125,000—$200,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer onboarding and activation
  • complex customer-facing products
  • product strategy with operational realities
  • technical fluency with engineering teams
  • data and experimentation for improvements
  • cross-functional initiative leadership
  • AI tools for product development

Nice-to-have

  • intelligent scalable solutions
  • high-quality customer experience
  • systems thinking and long-term solutions
  • passion for improving customer experiences

Key Requirements

  • 5+ years of product management experience
  • Experience building products for customer onboarding
  • Strong ability to identify friction across complex systems
  • Proven ability to bridge product strategy with operational realities
  • Technical fluency and ability to collaborate with engineering teams
  • Experience using data and experimentation
  • Demonstrated success leading cross-functional initiatives
  • Strong systems thinking
  • Embrace and advocate for AI tools

Work Rights

Not specified

Tailored Resume

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