On-site (with potential for remote or hybrid work after training)
Address verbal and written inquiries
Assist clients with questions
Identify concerns and ask questions
Primerica Inc is looking for a Customer Service Representative for its Agent Services department in Duluth, Georgia. The role involves providing exemplary customer service to term life policyholders and agents, with options for remote work after training
Job Summary
Primerica is recognized as one of the best places to work and a best employer for diversity.
The Customer Service Representative addresses inquiries pertaining to term life insurance policies, assisting clients with billing, coverage, underwriting, and contract changes.
The company offers day one health, dental, and vision insurance, a 401(k) plan with employer match, and opportunities for career growth.
Matching Summary
Match Score: 85
Primerica Inc is looking for a Customer Service Representative for its Agent Services department in Duluth, Georgia. The role involves providing exemplary customer service to term life policyholders and agents, with options for remote work after training.
Salary
$30,000-$33,000 based on experience
Skills & Requirements
Must-have
address verbal and written inquiries
assist clients with questions
identify concerns and ask questions
respond concisely and courteously
document research findings thoroughly
perform corrections and forward as needed
recognize priority situations
Nice-to-have
professional development opportunities
career growth path
company-sponsored events
Key Requirements
Minimum high school diploma or GED
1 year of call center customer service experience preferred
Previous insurance or financial services experience is a plus
Excellent PC skills
Intermediate skills in Microsoft Word
Excellent verbal and written communication skills
Excellent customer service skills
Attention to detail
Ability to maintain knowledge of company products and procedures
Ability to communicate professionally with irate customers
Remote work requires specific PC and internet speed requirements