Guest Services Representative - Support Services - Evenings

Advocate Health

Wake Forest, North Carolina, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
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Excellent customer service skills
Ability to push/pull wheelchair
Lift minimum of 35 lbs
** Advocate Health is seeking a Guest Services Representative for their Wake Forest location, primarily working evening shifts. The role involves providing exceptional customer service to patients and visitors, assisting with wayfinding, and maintaining a welcoming environment. **

Job Summary

  • The role involves greeting patients and visitors while assisting with wayfinding and escorting them to their destinations using wheelchairs or walking.
  • Employees are responsible for maintaining a neat lobby, monitoring safety concerns, and directing volunteers assigned to the front desk area.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, paid time off, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Guest Services Representative for their Wake Forest location, primarily working evening shifts. The role involves providing exceptional customer service to patients and visitors, assisting with wayfinding, and maintaining a welcoming environment. **

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to push/pull wheelchair
  • Lift minimum of 35 lbs
  • Fluent English speaking ability
  • Critical thinking under pressure

Nice-to-have

  • Prior healthcare experience preferred
  • Strong organizational skills
  • Team collaboration with volunteers

Key Requirements

  • High school education required
  • Customer service experience required
  • Computer and data entry skills required

Work Rights

Not specified

Tailored Resume

Cover Letter