Onderhoudstechnieker

KONE

Kontich, Belgium
Customer relationship management
On-site communication
Real-time back reporting
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication

Job Summary

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
  • Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit, the quality standards, the time allocation and the processes.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.

Skills & Requirements

Must-have

  • Customer relationship management
  • On-site communication
  • Real-time back reporting
  • Equipment safety and performance
  • Site risk identification
  • Service operations execution
  • Workload planning

Nice-to-have

  • Ambassador attitude
  • Collaborative working culture
  • Employee engagement
  • Ethical business practices
  • Trust and respect
  • Healthy and balanced life

Key Requirements

  • Familiar with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter