Base: usd $42,000.00pyr to usd $84,000.00pyr; bonu...
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3-5 years insurance industry experience
State and province insurance licenses
Ability to interpret complex contracts
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Liberty Mutual Group is seeking a Comparion Customer Support Specialist to provide exceptional service and support to policyholders in a remote environment. The ideal candidate will have a background in customer service or sales within the insurance industry, demonstrate strong problem-solving skills, and be capable of managing complex customer interactions.
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Job Summary
The role involves providing timely guidance and service to policy holders for a variety of products, carriers, plans, and programs.
Employees are responsible for supporting retention by educating customers on existing products and identifying new revenue opportunities through sales initiatives.
Mandatory paid training is required from Monday to Friday between 8:00 am and 6:00 pm EST for the duration of the training period.
Matching Summary
Match Score: 75
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Liberty Mutual Group is seeking a Comparion Customer Support Specialist to provide exceptional service and support to policyholders in a remote environment. The ideal candidate will have a background in customer service or sales within the insurance industry, demonstrate strong problem-solving skills, and be capable of managing complex customer interactions.
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Salary
Base: USD $42,000.00/Yr to USD $84,000.00/Yr; Bonus/Equity: Not specified; Benefits: Paid training included
Skills & Requirements
Must-have
3-5 years insurance industry experience
State and province insurance licenses
Ability to interpret complex contracts
Experience with quoting and binding new business
Strong communication and interpersonal skills
Nice-to-have
Bachelor's degree preferred
Knowledge of personal insurance departments
Proactive initiative in problem solving
Ability to manage difficult customer interactions
Proficiency with online reference materials
Key Requirements
3-5 years customer service or sales experience in insurance
Appropriate state and province licenses required or capable of obtaining
Bachelor's degree or equivalent preferred
Maintain necessary PC and small Commercial license via continuing education