Comparion Customer Support Specialist

Liberty Mutual Group

US-Remote, US
Base: usd $42,000.00pyr to usd $84,000.00pyr; bonu...
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3-5 years insurance industry experience
State and province insurance licenses
Ability to interpret complex contracts
** Liberty Mutual Group is seeking a Comparion Customer Support Specialist to provide exceptional service and support to policyholders in a remote environment. The ideal candidate will have a background in customer service or sales within the insurance industry, demonstrate strong problem-solving skills, and be capable of managing complex customer interactions. **

Job Summary

  • The role involves providing timely guidance and service to policy holders for a variety of products, carriers, plans, and programs.
  • Employees are responsible for supporting retention by educating customers on existing products and identifying new revenue opportunities through sales initiatives.
  • Mandatory paid training is required from Monday to Friday between 8:00 am and 6:00 pm EST for the duration of the training period.

Matching Summary

Match Score: 75

** Liberty Mutual Group is seeking a Comparion Customer Support Specialist to provide exceptional service and support to policyholders in a remote environment. The ideal candidate will have a background in customer service or sales within the insurance industry, demonstrate strong problem-solving skills, and be capable of managing complex customer interactions. **

Salary

Base: USD $42,000.00/Yr to USD $84,000.00/Yr; Bonus/Equity: Not specified; Benefits: Paid training included

Skills & Requirements

Must-have

  • 3-5 years insurance industry experience
  • State and province insurance licenses
  • Ability to interpret complex contracts
  • Experience with quoting and binding new business
  • Strong communication and interpersonal skills

Nice-to-have

  • Bachelor's degree preferred
  • Knowledge of personal insurance departments
  • Proactive initiative in problem solving
  • Ability to manage difficult customer interactions
  • Proficiency with online reference materials

Key Requirements

  • 3-5 years customer service or sales experience in insurance
  • Appropriate state and province licenses required or capable of obtaining
  • Bachelor's degree or equivalent preferred
  • Maintain necessary PC and small Commercial license via continuing education

Work Rights

Not specified

Tailored Resume

Cover Letter