Customer Success Manager - Commercial

Arctic Wolf

Eden Prairie, MN, US
Base: $43,800 to $92,400 usd annually; bonus/equit...
Fully remote
4+ years sales experience in technology
Strong negotiation and consultative selling skills
Experience with salesforce and spreadsheet utilization
Arctic Wolf is seeking a Customer Success Manager to join their team in Eden Prairie, MN, focusing on managing commercial customers and driving growth through consultative selling. The ideal candidate will have strong communication skills, a background in technology sales, and a passion for customer service

Job Summary

  • The role involves managing commercial customers utilizing Arctic Wolf's CyberSOC solution to achieve renewal and expansion targets.
  • Candidates must possess strong communication skills and the ability to negotiate transactions while identifying upsell opportunities.
  • The company offers a comprehensive benefits package including equity, flexible time off, and robust mental health support.

Matching Summary

Match Score: 85

Arctic Wolf is seeking a Customer Success Manager to join their team in Eden Prairie, MN, focusing on managing commercial customers and driving growth through consultative selling. The ideal candidate will have strong communication skills, a background in technology sales, and a passion for customer service.

Salary

Base: $43,800 to $92,400 USD annually; Bonus/Equity: Variable incentive compensation and new hire equity grants; Benefits: Comprehensive private benefits plan including medical, dental, and 401k match

Skills & Requirements

Must-have

  • 4+ years sales experience in technology
  • Strong negotiation and consultative selling skills
  • Experience with Salesforce and spreadsheet utilization

Nice-to-have

  • Fanatical devotion to customer service
  • Ability to work in rapidly changing environment
  • Out-of-the-box thinking and passion for quality

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • 4+ years demonstrated success in a sales role
  • Aptitude for technology and data security

Work Rights

Not specified

Tailored Resume

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