Responsible for the day-to-day leadership and performance of a team of Fund Administrators based in Malaysia and Australia, ensuring service delivery remains on track against agreed KPIs
Job Summary
Responsible for the day-to-day leadership and performance of a team of Fund Administrators based in Malaysia and Australia, ensuring service delivery remains on track against agreed KPIs.
Provide strong people leadership, track and monitor service delivery performance, and partner closely with stakeholders to identify and deliver ongoing service enhancements.
Be part of a highly successful, rapidly growing global business offering significant financial rewards for high performing individuals.
Matching Summary
Responsible for the day-to-day leadership and performance of a team of Fund Administrators based in Malaysia and Australia, ensuring service delivery remains on track against agreed KPIs.
Skills & Requirements
Must-have
Team leadership and performance management
Service delivery against KPIs
Resource planning and work allocation
Operational planning and initiatives
Stakeholder engagement and collaboration
Continuous service improvement
Nice-to-have
Service-led culture
Proactive initiative taking
Client and delivery focused
Positive team player contribution
Key Requirements
Prior financial services industry experience
Proven track record leading multi-disciplinary teams