Service Manager

FLIR Systems Inc

Täby, Sweden
Hybrid
Thermography service expertise
Leadership of service teams
Sap pr1 customer service module
As Service Manager at FLIR Sweden AB, you will lead a skilled team delivering exceptional repair, calibration, and restoration services that uphold Teledyne FLIR’s reputation for reliability

Job Summary

  • As Service Manager at FLIR Sweden AB, you will lead a skilled team delivering exceptional repair, calibration, and restoration services that uphold Teledyne FLIR’s reputation for reliability.
  • This role offers the chance to work with advanced thermal imaging technology and directly impact customer satisfaction and business growth through service excellence.
  • You will collaborate with Product Management, Engineering, Manufacturing, and regional Service teams to drive continuous improvement and influence service strategy within a global organization.

Matching Summary

As Service Manager at FLIR Sweden AB, you will lead a skilled team delivering exceptional repair, calibration, and restoration services that uphold Teledyne FLIR’s reputation for reliability.

Skills & Requirements

Must-have

  • Thermography service expertise
  • Leadership of service teams
  • SAP PR1 Customer Service Module
  • ISO 9001 environment experience
  • Global Trade Compliance knowledge
  • Metrology and calibration operations

Nice-to-have

  • Coaching and team development
  • Cross-training promotion
  • Process and policy development
  • Collaboration across departments
  • Budget management and cost control
  • Customer satisfaction focus

Key Requirements

  • Bachelor’s degree in electronics technology or related discipline
  • Significant thermography service experience
  • Extensive leadership experience with direct reports
  • Experience in ISO 9001 environment
  • Familiarity with Jurisdiction Classification processes
  • Hands-on SAP PR1 and ticketing platform experience
  • Experience managing operating budgets
  • Knowledge of NIST-compliant calibration laboratory operations
  • Eligibility for US export control license

Work Rights

Eligible to obtain US export control license

Tailored Resume

Cover Letter