Collaboration Managed Services Engineer (l1)

NTT DATA

Bangkok, Thailand
First-line support
Monitoring cloud infrastructure
Troubleshooting network issues
As a Collaboration Managed Services Engineer (L1), you will ensure our clients' systems stay operational

Job Summary

  • As a Collaboration Managed Services Engineer (L1), you will ensure our clients' systems stay operational.
  • Your role involves monitoring infrastructure and resolving technical incidents efficiently.
  • You will contribute to enhancing service delivery by optimizing work processes and creating knowledge articles.

Matching Summary

As a Collaboration Managed Services Engineer (L1), you will ensure our clients' systems stay operational.

Skills & Requirements

Must-have

  • first-line support
  • monitoring cloud infrastructure
  • troubleshooting network issues

Nice-to-have

  • effective communication skills
  • flexibility in changing circumstances
  • commitment to client experience

Key Requirements

  • diploma or bachelor's degree in IT
  • basic troubleshooting skills
  • relevant partner certifications desirable

Work Rights

Not specified

Tailored Resume

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