Customer Service Officer (Freight Forwarding) - West - WCDT

WECRUIT PTE. LTD.

Singapore
Sea freight shipment management
Import export customs clearance
Shipping documentation accuracy
Act as the primary point of contact for customers regarding sea freight shipments and related enquiries

Job Summary

  • Act as the primary point of contact for customers regarding sea freight shipments and related enquiries.
  • Coordinate import, export, and cross-trade shipments while managing end-to-end operations including booking and documentation.
  • Ensure compliance with regulatory requirements and maintain accurate shipping records in internal systems.

Matching Summary

Match Score: 85

Act as the primary point of contact for customers regarding sea freight shipments and related enquiries.

Skills & Requirements

Must-have

  • Sea freight shipment management
  • Import export customs clearance
  • Shipping documentation accuracy
  • Freight rate quotation preparation
  • Carrier and agent liaison

Nice-to-have

  • Proactive customer communication
  • Process improvement initiatives
  • Discrepancy resolution skills
  • Service quality enhancement focus

Key Requirements

  • GCE O Level or Diploma in Logistics/Supply Chain/Business
  • Around 2 years of experience in freight forwarding operations

Work Rights

Not specified

Tailored Resume

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