Customer Service Representative

Liberty Pet Hospital

Cisco, TX, United States
On-site
Professional phone etiquette
Handle emotional clients
Maintain accurate records
Liberty Pet Hospital is seeking a Client Service Representative to provide exceptional customer service in a veterinary setting, prioritizing client interactions both in person and over the phone. The ideal candidate will possess strong communication skills and be detail-oriented while working in a fast-paced environment

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, offering tailored development programs, mentorship, and career pathing.

Matching Summary

Match Score: 85

Liberty Pet Hospital is seeking a Client Service Representative to provide exceptional customer service in a veterinary setting, prioritizing client interactions both in person and over the phone. The ideal candidate will possess strong communication skills and be detail-oriented while working in a fast-paced environment.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Maintain accurate records
  • Process payments accurately
  • Prioritize and complete tasks

Nice-to-have

  • Welcoming environment
  • Positive client impression
  • Adapt to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter