Ambulatory Patient Access Rep- Perioperative Services

st. jude children's research hospital

Main Campus, OH, United States
On-site
Excellent customer service skills
Accurate demographic and insurance information
Insurance pre-certification screening
St. Jude Children's Research Hospital is seeking an Ambulatory Patient Access Representative for Perioperative Services, responsible for greeting and registering patients, scheduling appointments, and ensuring insurance eligibility. This is a contingent on-site role requiring customer service skills and healthcare experience

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Interviews and registers patients, obtaining accurate demographic, insurance, and physician information while screening for eligibility and pre-certification.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff in those areas.

Matching Summary

Match Score: 75

St. Jude Children's Research Hospital is seeking an Ambulatory Patient Access Representative for Perioperative Services, responsible for greeting and registering patients, scheduling appointments, and ensuring insurance eligibility. This is a contingent on-site role requiring customer service skills and healthcare experience.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate demographic and insurance information
  • Insurance pre-certification screening
  • Financial assistance referral
  • Communication with clinical staff

Nice-to-have

  • Shadowing and precepting new employees
  • Adaptability in stressful environments

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification
  • Valid Ohio driver’s license
  • Proof of auto insurance

Work Rights

Not specified

Tailored Resume

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