Customer Support Officer – Insurance (na Shift / Non-voice / Manila)
QBE North America
Manila, Philippines
Hybrid
2 years customer service experience
North america shift schedule availability
Insurance or financial industry background
QBE North America is seeking a Customer Support Officer in Manila to provide technical support and ensure high-quality service delivery within the insurance sector. The ideal candidate should have at least two years of customer service experience, preferably in the BPO or financial industry, and should be amenable to a hybrid work schedule
Job Summary
The role requires delivering assigned work with high quality in line with audit standards and scheduled completion dates.
Candidates must possess at least two years of customer service experience preferably within the BPO, insurance, or financial industry.
The position involves assessing document completeness, ensuring regulatory compliance, and maintaining effective partnerships with stakeholders.
Matching Summary
Match Score: 75
QBE North America is seeking a Customer Support Officer in Manila to provide technical support and ensure high-quality service delivery within the insurance sector. The ideal candidate should have at least two years of customer service experience, preferably in the BPO or financial industry, and should be amenable to a hybrid work schedule.
Skills & Requirements
Must-have
2 years customer service experience
North America shift schedule availability
Insurance or financial industry background
Nice-to-have
Hybrid work arrangement flexibility
Stakeholder partnership building
Proactive issue identification skills
Key Requirements
At least 2 years customer service experience
Amenable to North America shift schedule
Experience in BPO, insurance, or financial industry