Customer Banking Specialist Relief - Success (25 Hr/wk)

Southsidecb

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Deliver outstanding outcomes for every customer
Respond to customers’ transactional needs
Adhere to the bank’s processes and procedures
** Southsidecb is seeking a part-time Customer Banking Specialist Relief to join their Success branch, requiring a commitment of 25 hours per week. The role focuses on delivering exceptional customer service by assisting clients with their banking needs, promoting financial health, and connecting them to relevant specialists. **

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

Matching Summary

Match Score: 75

** Southsidecb is seeking a part-time Customer Banking Specialist Relief to join their Success branch, requiring a commitment of 25 hours per week. The role focuses on delivering exceptional customer service by assisting clients with their banking needs, promoting financial health, and connecting them to relevant specialists. **

Skills & Requirements

Must-have

  • deliver outstanding outcomes for every customer
  • respond to customers’ transactional needs
  • adhere to the Bank’s processes and procedures
  • capture customer feedback and take action
  • act with integrity and place the customer at the centre
  • work in a busy, commercial and driven retail environment

Nice-to-have

  • build a personal connection with customers
  • participate in community events and fundraising
  • passion for service excellence
  • genuine passion for the customer

Key Requirements

  • Must be available to cover predetermined rosters
  • Must be available Monday - Friday: 9.30am – 2.30pm

Work Rights

Not specified

Tailored Resume

Cover Letter