Customer Banking Specialist- Kawana

CommBank

Kawana, Queensland, Australia
Part-time, 20 hours per week (monday to friday, 12:00pm - 4:00pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for its Kawana branch, requiring 20 hours of work per week during specified afternoon shifts. The role focuses on providing exceptional customer service and support for a variety of banking needs while maintaining a risk-averse culture

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Kawana branch, requiring 20 hours of work per week during specified afternoon shifts. The role focuses on providing exceptional customer service and support for a variety of banking needs while maintaining a risk-averse culture.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions

Nice-to-have

  • Act with integrity
  • Customer at the centre
  • Genuine interest in career

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

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