Extensive public contact and customer service skills
Good working knowledge of english language
The Embassy of the United States of America in Singapore is seeking a Non-Immigrant Visa Assistant who will perform various consular duties related to nonimmigrant visa services. The role requires strong customer service skills, attention to detail, and proficiency in English and at least one local language
Job Summary
This position performs a wide range of consular duties associated with delivering nonimmigrant visa services.
The job holder is fully cross trained to function in any role as required by visa demand and scheduling.
Customer service focus is essential in a visa unit that addresses applicants in person daily.
Matching Summary
Match Score: 75
The Embassy of the United States of America in Singapore is seeking a Non-Immigrant Visa Assistant who will perform various consular duties related to nonimmigrant visa services. The role requires strong customer service skills, attention to detail, and proficiency in English and at least one local language.
Skills & Requirements
Must-have
Two years of experience with regulations and law
Extensive public contact and customer service skills
Good working knowledge of English language
Proficiency in MS Office software programs
Ability to work under continuous pressure
Nice-to-have
Strong attention to detail for spotting trends
Excellent interpersonal and team collaboration skills
Experience drafting written correspondence
Tactful interaction with the public
Ability to function cross-trained in any role
Key Requirements
Secondary school or high school education
Two years of relevant experience
Knowledge of Mandarin, Malay, or Tamil
Competence in MS Office (Word, Outlook, Excel, PowerPoint)