Customer Assistance Representative Iii

OKLAHOMA STATE DEPARTMENT OF HEALTH

Norman, US
Base: up to $41,000.00; bonus/equity: not specifie...
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Customer service skills
Data entry and retrieval
Office procedures knowledge
** The Oklahoma State Department of Health is seeking a Customer Assistance Representative III in Norman, US, to provide customer service and support at the county health department. The ideal candidate will have a background in customer service and clerical work, with a salary of up to $41,000 based on experience. **

Job Summary

  • The Customer Assistance Representative III is responsible for providing assistance to customers seeking services and information at the county health department, including collecting demographic and billing information, answering phones, and scheduling appointments.
  • This role involves processing WIC benefits, accessing Medicaid on the Web for eligibility checks, maintaining client records, and preparing program reports.
  • The Oklahoma State Department of Health offers a competitive benefits package including health insurance, retirement savings, paid time off, and student loan repayment options.

Matching Summary

Match Score: 75

** The Oklahoma State Department of Health is seeking a Customer Assistance Representative III in Norman, US, to provide customer service and support at the county health department. The ideal candidate will have a background in customer service and clerical work, with a salary of up to $41,000 based on experience. **

Salary

Base: up to $41,000.00; Bonus/Equity: Not specified; Benefits: Generous state paid benefit allowance, insurance plans, retirement savings plan with match, paid time off, holidays, student loan repayment, tuition reimbursement, employee discounts, longevity bonus

Skills & Requirements

Must-have

  • Customer service skills
  • Data entry and retrieval
  • Office procedures knowledge
  • Interpersonal and communication skills
  • Ability to follow instructions

Nice-to-have

  • Bilingual proficiency
  • Teamwork and collaboration
  • Positive and empathetic attitude

Key Requirements

  • 1 year clerical office experience
  • 3 years customer service experience
  • 30 semester hours of college
  • Valid driver's license

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter