Production Service Clerk

Coilmaster Corporation

Moscow, TN, United States
Customer interaction via phone and email
Order processing and record maintenance
Resolving customer inquiries and issues
Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication

Job Summary

  • Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.
  • Supports order processing, customer records, consignment or service shipment paperwork, and escalates complex issues as needed.
  • We are committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Matching Summary

Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.

Skills & Requirements

Must-have

  • Customer interaction via phone and email
  • Order processing and record maintenance
  • Resolving customer inquiries and issues
  • Maintaining professional communication
  • Attention to detail and accuracy
  • Ability to understand measurements and blueprints

Nice-to-have

  • Positive impact on the world
  • Diverse learning and working opportunities
  • Empowered to be their best
  • Work well in a team environment
  • Clean and safe working environment

Key Requirements

  • 3 to 6 months related experience
  • High School Diploma or GED preferred
  • Knowledge of appropriate software
  • Ability to enter data efficiently and accurately

Work Rights

Not specified

Tailored Resume

Cover Letter