Director Of Physicians’ Billing Office Customer Service

Uclahealth

Los Angeles, CA, USA
Base: $116,300 - $264,600 annually; bonus/equity: ...
On-site
10+ years patient billing experience
Medical billing and reimbursement knowledge
Medicare and medi-cal regulations
The Director provides leadership and operational oversight for customer service, guarantor billing, collections, and credit processes

Job Summary

  • The Director provides leadership and operational oversight for customer service, guarantor billing, collections, and credit processes.
  • This role ensures efficient, accurate, and patient-focused billing operations while driving strong financial performance and regulatory compliance.
  • The position partners with clinical departments, IT teams, and vendors to improve workflows and deliver consistent customer service standards.

Matching Summary

The Director provides leadership and operational oversight for customer service, guarantor billing, collections, and credit processes.

Salary

Base: $116,300 - $264,600 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 10+ years patient billing experience
  • Medical billing and reimbursement knowledge
  • Medicare and Medi-Cal regulations
  • Team management and coaching skills
  • Operational data analysis capabilities

Nice-to-have

  • Vendor relationship management
  • Call center technology oversight
  • Cross-functional stakeholder collaboration
  • Continuous improvement leadership
  • Patient financial experience focus

Key Requirements

  • Bachelor's degree in related field
  • Minimum 10 years progressive experience
  • Advanced knowledge of payer regulations
  • Proficiency with Microsoft Excel and reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter