Key Account Manager (santiago, Híbrido) Santiago De Chile, Metropolitana, Chile Comercial, Ventas Y Negocios / Desarrollo De Negocios Full-time Híbrido Hace 1 Mes Full-time Híbrido Hace 1 Mes

Colegium

Santiago, Metropolitana Region, Chile
Hybrid
3+ years saas experience
B2b premium client management
Advanced office and excel skills
Colegium is seeking a Key Account Manager based in Santiago, Chile, to enhance customer relationships and drive technology integration in the education sector. The ideal candidate will have at least three years of experience in B2B customer service within a SaaS environment and will thrive in a hybrid work setting

Job Summary

  • The role focuses on ensuring exceptional customer experiences and service continuity for educational institutions.
  • Responsibilities include identifying growth opportunities through cross-selling and up-selling while managing client needs.
  • Benefits include weekly native English classes, a development plan, and flexible hybrid work arrangements.

Matching Summary

Match Score: 85

Colegium is seeking a Key Account Manager based in Santiago, Chile, to enhance customer relationships and drive technology integration in the education sector. The ideal candidate will have at least three years of experience in B2B customer service within a SaaS environment and will thrive in a hybrid work setting.

Skills & Requirements

Must-have

  • 3+ years SaaS experience
  • B2B Premium client management
  • Advanced Office and Excel skills
  • Cross-selling and up-selling expertise
  • Client relationship management

Nice-to-have

  • Experience in educational sector
  • Ticketing system experience
  • SLA and KPI management
  • Project management tools usage
  • Strong oral and written communication

Key Requirements

  • Minimum 3 years in SaaS functions
  • Must reside in Santiago, Chile
  • Availability for full-time hybrid work
  • Ability to travel for client visits

Work Rights

Must live in Santiago, Chile

Tailored Resume

Cover Letter