Sustainability Client Success Specialist

Infranomicks Research & Analysis

Toronto, ON, Canada
Base: $70,000 - $80,000 cad; bonus: eligible for a...
2-5 years client service experience
Strong interest in sustainable investing
Salesforce and internal tools proficiency
The Client Success team serves as the day-to-day hub for client interactions, helping them integrate ISS STOXX Sustainability solutions into their investment processes

Job Summary

  • The Client Success team serves as the day-to-day hub for client interactions, helping them integrate ISS STOXX Sustainability solutions into their investment processes.
  • Success in this role requires a strong interest in sustainable and responsible investing, along with the ability to proactively monitor client satisfaction and manage inquiries.
  • ISS STOXX is committed to building a culture that values diverse skills and empowers professionals to grow professionally and personally within a global organization.

Matching Summary

The Client Success team serves as the day-to-day hub for client interactions, helping them integrate ISS STOXX Sustainability solutions into their investment processes.

Salary

Base: $70,000 - $80,000 CAD; Bonus: Eligible for annual discretionary bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-5 years client service experience
  • Strong interest in sustainable investing
  • Salesforce and internal tools proficiency
  • Virtual and on-site client meeting leadership
  • Project management and timeline scoping

Nice-to-have

  • SQL experience strongly desired
  • Exposure to investment management or governance
  • Entrepreneurial mindset and professional curiosity
  • Ability to simplify complex topics for diverse audiences
  • Willingness to travel minimally

Key Requirements

  • ~2–5 years of experience in client service or research
  • Experience with SQL strongly desired
  • Demonstrated project management skills including scoping and timeline management

Work Rights

Not specified

Tailored Resume

Cover Letter