Customer Banking Specialist - Glen Innes - Multi Channel Branch

CommBank

Glen Innes, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, process credit product applications, and complete Financial Health Checks.
  • This role involves working in a Multi-Channel Branch, providing face-to-face service during the morning and telephone/digital support in the afternoon.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Work in a multi-channel branch

Nice-to-have

  • Act with integrity
  • Champion risk-adverse culture
  • Improve financial wellbeing
  • Build career with CommBank

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter