Prozess- Und Governancemanager / Business Analyst – Conversational Ai (w/m/d)

think-ing.de

Hybrid
Conversational ai
Generative ai
Governance, risk, compliance
The job posting is for a Process and Governance Manager/Business Analyst specializing in Conversational AI at think-ing.de, focusing on designing AI-driven customer journeys while ensuring compliance with governance and risk management. The role requires collaboration across various teams and emphasizes structured analysis and project management

Job Summary

  • Gestalte AI‑basierte Customer Journeys in einem Umfeld mit viel Gestaltungsspielraum, internationaler Zusammenarbeit und einer offenen Kultur.
  • Du gestaltest und verantwortest Customer Journeys und Prozesse mit einem besonderen Fokus auf Governance‑, Risk‑ und Compliance‑Aspekte im Kontext von Conversational AI und generativen AI‑Use‑Cases.
  • Betriebliche Altersvorsorge, Vermögenswirksame Leistungen, kostenloses Deutschlandticket & Bike LeasING, Betriebsrestaurant, Hybrides Arbeitsmodell, Individuelle Arbeitszeitmodelle, Sabbatical, Bezuschussung von Pflege- & Kinderbetreuungskosten, Eigene Budgets für persönliche Entwicklung und Gesundheit plus persönliches Ausstattungsbudget für Deinen mobilen Arbeitsplatz.

Matching Summary

Match Score: 85

The job posting is for a Process and Governance Manager/Business Analyst specializing in Conversational AI at think-ing.de, focusing on designing AI-driven customer journeys while ensuring compliance with governance and risk management. The role requires collaboration across various teams and emphasizes structured analysis and project management.

Skills & Requirements

Must-have

  • Conversational AI
  • Generative AI
  • Governance, Risk, Compliance
  • Agile working methods
  • User Stories and concepts

Nice-to-have

  • International collaboration
  • Open culture
  • Cultural diversity
  • Solution-oriented approach

Key Requirements

  • Several years of experience
  • Project, process, or product work
  • Experience between business and IT
  • Strong project management skills
  • Interest in AI-based use cases
  • Very good German and English

Work Rights

Not specified

Tailored Resume

Cover Letter