Product Support Specialist - Ecommerce

Thebeverlybank

Fully remote
Customer care experience
Ecommerce knowledge
Technical troubleshooting expertise
You will be the friendly voice our business customers hear when they contact us

Job Summary

  • You will be the friendly voice our business customers hear when they contact us.
  • We prioritize our customers and relentlessly improve their experience.
  • This role offers a supportive training program and flexibility to work from home.

Matching Summary

You will be the friendly voice our business customers hear when they contact us.

Skills & Requirements

Must-have

  • customer care experience
  • eCommerce knowledge
  • technical troubleshooting expertise

Nice-to-have

  • flexibility to work evenings
  • strong collaboration skills
  • passion for finding solutions

Key Requirements

  • experience with payment gateway
  • strong knowledge of APIs
  • experience with high volume inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter