Honor is seeking a Client Care Advisor in Santa Rosa and Sonoma County to guide families in choosing care for older adults. This role combines consultative sales, care coordination, and relationship management, necessitating significant fieldwork and flexibility
Job Summary
Honor Technology's mission is to change the way society cares for older adults by providing technology, tools, and services that empower them to live life on their own terms.
The Client Care Advisor plays a critical role in guiding families through care decisions, combining consultative sales, care coordination, and ongoing relationship management from inquiry through service start.
Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term retention while navigating sensitive family dynamics and urgent needs.
Matching Summary
Match Score: 85
Honor is seeking a Client Care Advisor in Santa Rosa and Sonoma County to guide families in choosing care for older adults. This role combines consultative sales, care coordination, and relationship management, necessitating significant fieldwork and flexibility.
Salary
Annual on-target earnings: $80,000–$95,000; Commission: 20% tied to uncapped monthly commission; Benefits: Not specified
Skills & Requirements
Must-have
75% travel in the field
Reliable transportation required
Consult-to-start conversion experience
Client relationship management skills
Flexibility for evenings and weekends
Nice-to-have
Empathy and strong judgment
Experience with older adults
Background in social work or gerontology
Ability to navigate sensitive family dynamics
High performance in retention metrics
Key Requirements
1+ year of consultative client-facing experience
Experience owning measurable client outcomes
Comfort working within structured systems like CRM