Bilingual Customer Care Representative

Assurant Inc

Remote, US
Base: $15.03 - $27.75; bonus/equity: not specified...
Fully remote
Bilingual fluency in spanish and english
Reliable high-speed internet connection
Quiet distraction-free home office setup
This role serves as the voice of the organization and the first point of contact for valued customers without involving cold calling or sales

Job Summary

  • This role serves as the voice of the organization and the first point of contact for valued customers without involving cold calling or sales.
  • The company offers comprehensive paid virtual training, benefits from day one, and tuition reimbursement up to $5,000 per year after six months.
  • Candidates must be available to work shifts that may include evenings, weekends, and holidays, with availability required until 9 PM EST.

Matching Summary

This role serves as the voice of the organization and the first point of contact for valued customers without involving cold calling or sales.

Salary

Base: $15.03 - $27.75; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, shift differentials

Skills & Requirements

Must-have

  • Bilingual fluency in Spanish and English
  • Reliable high-speed internet connection
  • Quiet distraction-free home office setup

Nice-to-have

  • Prior remote work experience
  • Experience in insurance or banking sectors
  • Passion for delivering exceptional service

Key Requirements

  • High school diploma or GED
  • Minimum 25 Mbps download / 6 Mbps upload internet speed
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter