Sarc

American Fidelity Assurance Company

West Virginia, USA
On-site
Strong organizational skills
Advanced analytical skills
Excellent interpersonal skills
The Senior Account Relations Coordinator (SARC) at American Fidelity Assurance Company is responsible for managing relationships with high-profile employer groups, focusing on customer service and billing support. The ideal candidate should possess strong communication and analytical skills, along with expertise in relevant software applications

Job Summary

  • The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups.
  • The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round.
  • The SARC offers training and support to both internal and external customers related to administrative processes, tools and services.

Matching Summary

Match Score: 85

The Senior Account Relations Coordinator (SARC) at American Fidelity Assurance Company is responsible for managing relationships with high-profile employer groups, focusing on customer service and billing support. The ideal candidate should possess strong communication and analytical skills, along with expertise in relevant software applications.

Skills & Requirements

Must-have

  • Strong organizational skills
  • Advanced analytical skills
  • Excellent interpersonal skills
  • Proven ability to multi-task
  • Advanced proficiency with PC Windows-based software

Nice-to-have

  • Easily adapts to new software technology applications
  • Ability to work well in a team environment

Key Requirements

  • Advanced knowledge of enrollment, group set up and billing systems (OIPA, Alegeus, Mainframe, OnBase, Afenroll)
  • Demonstrated ability to communicate with all levels of leadership
  • Outstanding and proven oral and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter