Customer Service Rep (apparel & Fashion Advisor) - On-site

Concentrix

Lake Mary, FL, United States
Base: $15.00 - $18.75ph.; bonus/equity: incentives...
Inbound customer support
Resolve technical issues
Correct billing concerns
This position provides customer service support and resolution of non-routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of non-routine problems regarding client's product or services.
  • We’ll give you all the training, technologies, and continuing support you’ll need to succeed.
  • The base salary range for this position is $15.00 - $18.75/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.

Matching Summary

This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Salary

Base: $15.00 - $18.75/hr.; Bonus/Equity: Incentives based on performance; Benefits: Medical, dental, vision, EAP, 401(k), PTO, holidays, paid training

Skills & Requirements

Must-have

  • Inbound customer support
  • Resolve technical issues
  • Correct billing concerns
  • Social media content appropriateness

Nice-to-have

  • Forward-thinking global organization
  • People-first, inclusive culture
  • Genuine sense of belonging
  • Game-changers

Key Requirements

  • High school diploma or equivalent
  • 1 year customer service experience
  • Preferred retail experience
  • Reside in the United States

Work Rights

Must reside in the United States

Tailored Resume

Cover Letter