Security Support Specialist

Corewell Health

Big Rapids, MI, US
Not specified; not specified; comprehensive benefi...
Hybrid
Customer service in healthcare setting
Verbal de-escalation techniques
Access control for secured areas
This role serves as a dual security services officer and patient services representative to ensure exceptional hospitality and safety within the facility

Job Summary

  • This role serves as a dual security services officer and patient services representative to ensure exceptional hospitality and safety within the facility.
  • The incumbent is responsible for managing verbal and physical conflicts using de-escalation techniques while assisting patients with registration and check-in processes.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts to support team member well-being.

Matching Summary

This role serves as a dual security services officer and patient services representative to ensure exceptional hospitality and safety within the facility.

Salary

Not specified; Not specified; Comprehensive benefits package including on-demand pay, retirement match, and discounts

Skills & Requirements

Must-have

  • Customer service in healthcare setting
  • Verbal de-escalation techniques
  • Access control for secured areas
  • Incident reporting documentation
  • Patient registration assistance

Nice-to-have

  • Hospitality and concierge skills
  • Team collaboration and communication
  • Continuous professional development
  • Self-service technology promotion

Key Requirements

  • High School Diploma or equivalent
  • Valid Michigan Driver License
  • At least 21 years of age
  • AHA First Aid Certification (CRT)
  • One year certificate from college or technical school

Work Rights

Must have valid Michigan driver license

Tailored Resume

Cover Letter