Customer Success Engineer (federal) Ts/sci W/fsp

Forward Networks

Maryland, US
Base: $260,000pyr to $290,000pyr; bonus: included ...
On-site
Ts/sci with ci clearance required
5+ years post-sales engineering experience
Strong networking and security fundamentals
Forward Networks is seeking a Customer Success Engineer with a TS/SCI clearance to provide post-sales technical leadership for their Federal team. The ideal candidate should have a background in networking, customer-facing experience, and strong problem-solving skills

Job Summary

  • Forward Networks is seeking a Customer Success Engineer to provide world-class post-sales technical leadership to federal clients.
  • The role involves acting as a subject matter expert to ensure successful ongoing usage and adoption of the network digital twin platform.
  • Candidates will collaborate cross-functionally with Product Management, Engineering, Sales, and Marketing teams to resolve issues and drive customer success.

Matching Summary

Match Score: 85

Forward Networks is seeking a Customer Success Engineer with a TS/SCI clearance to provide post-sales technical leadership for their Federal team. The ideal candidate should have a background in networking, customer-facing experience, and strong problem-solving skills.

Salary

Base: $260,000/yr to $290,000/yr; Bonus: Included in total package; Equity: Stock offered

Skills & Requirements

Must-have

  • TS/SCI with CI Clearance required
  • 5+ years post-sales engineering experience
  • Strong networking and security fundamentals

Nice-to-have

  • Startup company experience preferred
  • API driven workflows and scripting knowledge
  • CCIE, JNCIE or VCDX certification

Key Requirements

  • B.S. Computer Science or equivalent education
  • TS/SCI clearance with CI requirement
  • 5+ years customer facing post-sales experience

Work Rights

Must have TS/SCI with CI Clearance

Tailored Resume

Cover Letter