Kickstart your IT career with a fast-paced, hands-on role that puts you at the center of real-world technical support
Job Summary
Kickstart your IT career with a fast-paced, hands-on role that puts you at the center of real-world technical support.
In this entry-level position, you’ll gain experience with troubleshooting, ticketing, remote support, classroom AV systems, networking basics, and more.
You’ll collaborate with teammates, support end users, assist with training, and build a strong foundation for future career growth in IT.
Matching Summary
Kickstart your IT career with a fast-paced, hands-on role that puts you at the center of real-world technical support.
Skills & Requirements
Must-have
Troubleshooting technical issues
Documenting issues in tickets
Providing remote support
Supporting Audio-Visual systems
Basic networking configurations
Multi-company technology support
Nice-to-have
Eager to learn and help users
Curious about technology
Energized by problem-solving
Collaborate with teammates
Assist with new technician training
Key Requirements
College degree in computer sciences, information technology or information systems preferred
One (1) year hands-on work experience
Experience with Mac and PC hardware/software
Experience with networking components
Experience in a multi-platform, client/server environment
Must work outside of normal business hours and rotating shifts