Service Advisor

Land Rover Charlotte

Pleasanton, California, US
Base: $16.90 - $26.00; bonus/equity: commission ba...
Identify and document service needs
Advise customers on services
Estimate repair costs
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Salary

Base: $16.90 - $26.00; Bonus/Equity: Commission based on sales, Production bonus based on performance; Benefits: Not specified

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain CSI standards
  • Follow safety rules and regulations

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Integrity and transparency
  • Customer enthusiasm
  • Passion for winning
  • Accountability at all levels
  • Continuous improvement

Key Requirements

  • High School Diploma or GED
  • 3-5 years of Automotive work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter