Not specified; not specified; competitive pyy with...
Not specified
Bachelor's degree required
3-5 years work experience
Experience in financial services industry
S&P Global Market Intelligence is seeking a Senior Customer Success Manager to lead customer engagement initiatives, enhance client relationships, and drive product adoption. The ideal candidate should have strong communication skills, experience in client-facing roles, and a background in the financial services industry
Job Summary
The role is responsible for a successful customer journey and touch points that create long term client engagement.
You will drive user adoption and product usage growth through targeted campaigns, webinars, and one-on-one engagements.
Benefits include health care coverage, generous time off, continuous learning resources, and retirement planning.
Matching Summary
Match Score: 85
S&P Global Market Intelligence is seeking a Senior Customer Success Manager to lead customer engagement initiatives, enhance client relationships, and drive product adoption. The ideal candidate should have strong communication skills, experience in client-facing roles, and a background in the financial services industry.
Salary
Not specified; Not specified; Competitive pay with benefits
Skills & Requirements
Must-have
Bachelor's degree required
3-5 years work experience
Experience in financial services industry
Consultative sales or client facing role
CRM systems knowledge Salesforce ChurnZero
Nice-to-have
Positive proactive attitude
Exceptional listening and articulation skills
Language skills French Spanish Italian
Data analytics Power BI knowledge
Research platforms knowledge
Key Requirements
Bachelor's degree required
3-5 years work experience
Experience in financial services industry preferred