Vitality Operations Administrator

AIA

Melbourne, Victoria, Australia
Advanced excel skills including vlookup
Invoice reconciliation and payment processing
Data file processing for benefit calculations
At AIA we believe in making a difference by helping people embrace Healthier, Longer, Better Lives and every one of our people has an important role to play

Job Summary

  • At AIA we believe in making a difference by helping people embrace Healthier, Longer, Better Lives and every one of our people has an important role to play.
  • This role involves executing Vitality operational functions for AU and NZ, providing excellent service to partners, members, and the wider business while managing reconciliations, payments, and queries.
  • Employees enjoy access to training and development, career mobility, additional leave days, health and wellbeing initiatives, and supportive managers in a company recognized as Life Insurance Company of the Year in 2024.

Matching Summary

At AIA we believe in making a difference by helping people embrace Healthier, Longer, Better Lives and every one of our people has an important role to play.

Skills & Requirements

Must-have

  • Advanced Excel skills including vLookup
  • Invoice reconciliation and payment processing
  • Data file processing for benefit calculations
  • Managing partner and member queries
  • Attention to detail and analytical skills

Nice-to-have

  • Critical thinking to solve complex matters
  • Motivation to learn and improve processes
  • High sense of urgency and personal accountability
  • Engagement in UAT, DR, BCP and PVT testing
  • Supportive and inclusive work environment

Key Requirements

  • Experience in operations or financial services
  • Advanced Excel proficiency
  • Strong analytical and critical thinking skills
  • Full-time availability
  • Permanent employment status

Work Rights

Not specified

Tailored Resume

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